International Sales And Shipping Policy


International Sales and Shipping Policy

We are pleased to be able to sell and ship our products worldwide. We have partnered with iGlobal Stores to fulfill all orders outside the United States. As such, please contact iGlobal Stores for all questions regarding payment, duty and tax, shipping, order status, tracking information and delivery of orders outside the U.S.

iGlobal International Checkout Benefits

  • View product prices and totals in your own currency
  • Choose whether or not to prepay duty and taxes to receive a guaranteed landed cost
  • Multiple shipping options
  • No subscription, no signup fees

Placing an International Order

  1. Add the items you wish to purchase to the shopping Cart
  2. Click the “International / Outside the U.S. Checkout” button
  3. Complete the purchase with the iGlobal Stores checkout

Upon completion of the checkout, please contact iGlobal Stores for questions and concerns regarding international shipping, billing, customs, duties, taxes and shipment tracking numbers.

Payment Methods Accepted

  1. Visa
  2. Mastercard
  3. Discover
  4. American Express
  5. JCB
  6. Diners Club
  7. PayPal

Prepaying Duty & Taxes / Guaranteed Landed Cost

In many cases, you’ll be given the opportunity to prepay your duties and taxes for your order. Doing this allows you to pay for your entire order upon checkout with a guarantee that you won’t be charged any VAT, duty, taxes or other shipping or customs related fees after your order is complete. Depending on your country and your order value, your order may already be under the deminimus value (the minimum amount at which local taxes are required). In such cases, no duty or tax fees are assessed.

Shipping Options

International orders may be shipped via any of the major carriers such as UPS, DHL, FedEx or Post. In order to facilitate the order process, you’ll be given several shipping options based on the amount of time the order will take to arrive. Please note that all delivery times are listed in business days (Monday through Friday) so you’ll want to take this into consideration when selecting your shipping method. Most shipping carriers do not ship on major holidays.

To Track Your Order

  • Upon completion of your order, you’ll receive an email confirmation from iGlobal Stores with order information
  • An additional email will be sent once your order ships. This email will contain delivery and tracking information.
  • At any time you can visit www.iglobalstores.com and click the “Track a Package” link

International Returns
International orders are NON RETURNABLE

About Your Billing Statement

Because your payment is being processed through iGlobal Stores and their payment processor, Interpay, your credit card or bank statement will reflect a charge from iGlobal Exports or Interpay.

iGlobal Stores Contact Information

Mailing Address: 2855 South 1030 West, Salt Lake City, Utah 84119

Phone: See table below

Fax: 801.657.5255

Email: customerservice@iglobalstores.com

Website: www.iglobalstores.com

International Phone Numbers for iGlobal Stores
U.S. Corporate:
+001 801.478.2506
Denmark:
+145.78.77.21.68
Norway:
+47.219.83.842
U.S. & Canada:
+1.800.942.0721
Finland:
+358.94.241.7781
Poland:
+48.22.206.21.15
Australia:
+61.29191.7482
Mexico:
+52.814.1708368
Spain:
+34.91.080.7643
Argentina:
+54.11.3042.1166
Netherlands:
+31.20.800.5090
Sweden:
+46.81.211.11.61
Brazil:
+55.11.3042.1166
New Zealand:
+64.4.831.0724
United Kingdom:
+44.20.3468.8614

 

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