“I have been searching for a rug that we lost during Katrina. I had just purchased
the rug a couple of months before the storm. Now that my home is nearly finished I was in
pursuit of replacing the exact rug. Your website was considerable lower in price.
When you are having to rebuild your home every dollar counts. Thank you”
Frequently Asked Questions or contact us toll free at 1-866-784-7444
Q:
How much will I have to pay for Shipping?
A:
Nothing! Shipping is FREE on any purchase with no minimum!
Q:
Will I have to pay sales tax?
A:
If you live outside of Massachusetts you will NOT incur any sales tax.
Q:
Are your rugs first quality?
A:
Yes. All of our rugs are dropped shipped directly from the Manufacturer to you.
Q:
What if I get the rug and I don’t like it?
A:
Rugsale offers a 30 day no hassle return policy. If for any reason you are not
100% satisfied with your purchase you may return it for a refund within 30 days from the day you receive your order.
NOTE: Shag Rugs, Cut Runners and custom orders are not returnable.
Once the order is placed we send it immediately to the Manufacturer. The manufacturer then ships the rug to you. Most rugs leave the warehouse within 2 or 3 business days and will take 3-5 days in transit.
Most orders will arrive between 7 to 10 business days depending upon the where it is being delivered. IF the rug is back ordered you will be notified immediately.
Q:
What types of payment do you accept?
A:
We accept: VISA MASTER CARD AMERICAN EXPRESS & DISCOVER
Q:
Is it safe to give you my credit card information?
A:
Yes. Our site uses SSL encryption technology. As a further precaution we DO NOT store your credit card info.
Q:
Does Rugsale.com offer a price Guarantee?
A:
YES! Rugsale guarantees the LOWEST PRICES! We will not lose a sale over price! For the Lowest possible price call: 1-866-784-7444
Q:
How long has Rugsale been in business?
A:
Our family has been in the oriental rug business for over 51 years. We are 3 generations strong with 8 Showrooms in Connecticut and Massachusetts.