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Family Insurance

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RugSale.com - Family Protection Plans

Our Family Protection Plan is a revolutionary way to ensure that your new rug from RugSale.com doesn't quickly fall victim to your visiting in-laws or teerting toddler.

This product will cover your new rug for five years from the date you receive it at your home and will ensure the following issues:

  • Stains from Food or Beverage(s)
  • Stains from body fluids from either humans or animals
      • not perspiration, hair or body oils

When you buy this policy, we will send you all a letter and policy that you must keep on file in your home (sorry, we do not keep copies) for the time you own this rug. It has a special number on it that corresponds to the rug you purchased so everything matches.

If a stain should occur, you will receive a free kit in the mail that will help you with the removal of the stain. If that doesn't work, a professional cleaning company will come to your home to clean the stain - and if that doesn't work, you will get a replacement rug at RugSale.com for the same value of the stained rug. So if you bought a $3000 rug and it cannot be cleaned, you will be entitled to a new $3000 rug.

This policy doesn't cover general wear and tear and high-traffic regions.They are for residential customers of RugSale.com. If you are a commercial designer or decorator, please call us at 1-866-784-7444 to arrange other details.

* As a special for the next several months, if you purchase any rug from RugSale.com that this $500 or more, you will receive this protection absolutely free of charge. (valued at as much as $500).