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SHIPPING & PROCESSING
Standard shipping and Handling is 100% FREE within the continental US. All items are shipped directly from the manufacturer to your door via UPS, FED-Ex or Common Carrier. All items are guaranteed 1st quality.

Most purchases arrive within 10 business days from receipt of your order. Custom–manufactured items such as some braided rugs, custom shag rugs and cut runners will arrive within 2 to 3 weeks.

BACK ORDERS: If your rug is on Back Order you will be immediately contacted by phone or email and notified of the expected delivery date.

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NEED ASSISTANCE?
To order by phone or contact customer service

1-866-784-7444

Mon-Sat 10am-5:30pm
Sun 12-5 Eastern Time


Or send us an email with your questions. We'll respond within 1-2 business day.


OUR MAILING ADDRESS
Rugsale by Kaoud Rugs
98 Lower Westfield Road
Holyoke MA 01040

GUARANTEE /
RETURN POLICY

RugSale.com was established in 1999 by the largest importer of area rugs in New England. We have over 53 years of area rug expertise and 4 showrooms in CT and MA. We only sell first quality rugs directly from the manufacturer.

30 Day No Hassle Returns

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